Once home to a number of artists and later, the location of man/ publishing firms. Henrietta Street in Covent Garden is now a unique shopping destination,focused on offering informal and stylish menswear.
Source: Retail Focus
In 1837. London s first truly luxury hotel. Brown's, opened on Albemarle Street and the Influx of wealthy merchants, businessmen and visitors to the hotel started the area's association with luxury boutiques, restaurants and antique shops.
Source: Retail Focus
Online giant Amazon shook up the retail industry In December when It introduced Its checkout-free Amazon Go store. Customers simply walk In to the grocery store, scan their smartphone, take what items they need and walk out.
Source: Retail Focus
The fashion industry is at its strongest in five years, with mobile and social media being the main drivers of this substantial growth.
Source: Internet Retailing
The news that Tesco and Booker, the UK's leading retailer and the UK's leading wholesaler, are to merge in a deal that's been put at £3.7bn has caught the market by surprise.
Source: Internet Retailing
In its past financial year, Ocado spent I £26.8m on internal development
costs on its proprietary software and a I further £7.5m specifically on computer hardware and software.
Source: Internet Retailing
The online experience has dramatically raised the bar for physical stores. Used to the convenience, personalisation and fun (by and large) of buying online, today's digital consumers now want to find those same qualities when they shop in real life.
Source: Internet Retailing
Emma Herrod takes a look at chatbots and machine learning and how automation is changing shoppers' interactions with retail contact centres.
Source: Internet Retailing
Co-founder at experience design agency Biglight, wonders if we've overlooked some fundamentals with the rise of m-commerce and uncovers some new behaviours and forgotten truths.
Source: Internet Retailing
For the second year running, Amazon is the organisation with the highest levels of customer satisfaction in the country, according to the latest UK Customer Satisfaction Index (UKCSI) from The Institute of Customer Service.
Source: Internet Retailing
The current pace of change and innovation within the retail marketplace is verging on a revolution. On the one hand, organisations such as Amazon are challenging existing business models and engaging customers in new ways.
Source: Internet Retailing
Brands spend billions of dollars a year on elaborate efforts to establish and maintain a social media presence.
Source: Harvard Business Review